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Privacy

 

Data protection declarationUnless stated otherwise below, the provision of your personal data is neither legally nor contractually obligatory, nor required for conclusionof a contract. You are not obliged to provide your data. Not providing it will have no consequences. This only applies as long as theprocessing procedures below do not state otherwise.“Personal data” is any information relating to an identified or identifiable natural person.Server log filesYou can use our websites without submitting personal data. Every time our website is accessed, user data is transferred to us or our web hosts/IT service providers by your internet browser and storedin server log files. This stored data includes for example the name of the site called up, date and time of the request, the IP address,amount of data transferred and the provider making the request. The processing is carried out on the basis of Article 6(1) f) GDPR due toour legitimate interests in ensuring the smooth operation of our website as well as improving our services. 

ContactResponsible personContact us at any time. The contact details of the person responsible for data processing can be found in our legal notice.Proactive contact of the customer by e-mailIf you make contact with us proactively via email, we shall collect your personal data (name, email address, message text) only to the extentprovided by you. The purpose of the data processing is to handle and respond to your contact request.If the initial contact serves to implement pre-contractual measures (e.g. consultation in the case of purchase interest, order creation) orconcerns an agreement already concluded between you and us, this data processing takes place on the basis of Article 6(1)(b) GDPR.If the initial contact occurs for other reasons, this data processing takes place on the basis of Article 6(1)(f) GDPR for the purposes of ouroverriding, legitimate interest in handling and responding to your request. In this case, on grounds relating to your particular situation,you have the right to object at any time to this processing of personal data concerning you and carried out on the basis of Article6(1)(f) GDPR.We will only use your email address to process your request. Your data will subsequently be deleted in compliance with statutory retentionperiods, unless you have agreed to further processing and use.Collection and processing when using the contact form When you use the contact form we will only collect your personal data (name, email address, message text) in the scope provided by you.The data processing is for the purpose of making contact. By submitting your message you agree to the processing of your transmitteddata. Processing will be carried out on the basis of art. 6 (1) lit. a GDPR with your consent.You can withdraw your consent at any time bycontacting us without affecting the legality of the processing carried out with your consent up to the withdrawal. We will only use your emailaddress to process your request. Finally your data will be deleted, unless you have agreed to further processing and use. 

Customer account Orders Customer accountWhen you open a customer account, we will collect your personal data in the scope given there. The data processing is for the purpose ofimproving your shopping experience and simplifying order processing. The processing will be carried out on the basis of art. 6 (1) lit. aGDPR with your consent. You can withdraw your consent at any time by contacting us without affecting the legality of the processing carriedout with your consent up to the withdrawal. Your customer account will then be deleted.Collection, processing, and transfer of personal data in ordersWhen you submit an order we only collect and use your personal data insofar as this is necessary for the fulfilment and handling of yourorder as well as processing of your queries. The provision of data is necessary for conclusion of a contract. Failure to provide it will preventthe conclusion of any contract. The processing will occur on the basis of Article 6(1) b) GDPR and is required for the fulfilment of a contractwith you. Your data is transferred here for example to the shipping companies and dropshipping providers, payment service providers, serviceproviders for handling the order and IT service providers that you have selected. We will comply strictly with legal requirements in everycase. The scope of data transmission is restricted to a minimum. 

Contact Rights of persons affected and storage durationDuration of storage After contractual processing has been completed, the data is initially stored for the duration of the warranty period, then in accordance withthe retention periods prescribed by law, especially tax and commercial law, and then deleted after the period has elapsed, unless you haveagreed to further processing and use.Rights of the affected personIf the legal requirements are fulfilled, you have the following rights according to art. 15 to 20 GDPR: Right to information, correction,deletion, restriction of processing, data portability. You also have a right of objection against processing based on art. 6 (1) GDPR, and toprocessing for the purposes of direct marketing, according to art. 21 (1) GDPR.Right to complain to the regulatory authorityYou have the right to complain to the regulatory authority according to art. 77 GDPR if you believe that your data is not being processedlegally.Right to objectIf the data processing outlined here is based on our legitimate interests in accordance with Article 6(1)f) GDPR, you have the right forreasons arising from your particular situation to object at any time to the processing of your data with future effect.If the objection is successful, we will no longer process the personal data, unless we can demonstrate compelling legitimate grounds for theprocessing that outweigh your interests or rights and freedoms, or the processing is intended for the assertion, exercise or defence of legalclaims.If personal data is being processed for the purposes of direct advertising, you can object to this at any time by notifying us. If the objectionis successful, we will no longer process the personal data for the purposes of direct advertising. 

last update: 20.07.2020